What your care team actually does after you start treatment
Treatment doesn’t end at your first shipment. Here’s what ongoing care looks like, and how to reach someone when you need to.
By The Vive Team
August 2026 · 5 min read
A prescription is the start of a course of treatment, not the end of a transaction. The months after your first dose are where most of the actual clinical work happens — and where a service either supports you or quietly disappears.
Dose adjustments
Your starting dose is not meant to be your final one. Over the first weeks your physician will step you up on a schedule, holding or adjusting based on how you are tolerating it. Some people settle at an intermediate dose and stay there; there is no requirement to reach the maximum.
How this works and why the pace matters is covered in titration, explained.
Check-ins and progress review
Weight change is reviewed over months, not weeks. A typical checkpoint is around 8–12 weeks, which is long enough for a real signal to emerge rather than normal fluctuation.
At that point the conversation is usually one of: continue as-is, adjust the dose, change approach, or — if it is not working or not tolerable — stop. All four are legitimate outcomes.
Reaching us between check-ins
You do not have to wait for a scheduled review. From the Care section of your dashboard you can:
- Message the support team about orders, delivery, or payment — our Manila team, seven days a week.
- Book a video consultation with a licensed physician for anything clinical.
- Respond to a physician’s request for more information about your case.
For side effects, the practical triage of what warrants a message versus urgent in-person care is in when to call your doctor.
What we will raise with you
Care runs in both directions. Your physician may contact you to check tolerability during titration, follow up on something in your history, adjust your plan based on how you are responding, or discuss stopping if treatment is not the right fit.
If treatment stops being appropriate, we say so. That is the same judgment that applies at the beginning, applied continuously.
The part that is yours
The medicine regulates appetite. It does not handle protein intake, movement, sleep or hydration — all of which materially affect how this goes. Protecting muscle and what to eat on a GLP-1 cover the parts that stay in your hands.
Results vary from person to person, and any decision to continue, adjust, or stop is one to make with your physician. Read the Important Safety Information.
Medically reviewed by Vive’s licensed physicians. Meet the clinicians →
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