How Vive prices treatment, and why there are no hidden fees

Pricing in this category is often deliberately murky — introductory rates that step up, consultation fees disclosed at checkout, subscriptions that are easier to start than stop. Here is exactly how ours works.

Why you don’t see a price straight away

This is the question we get most, so: it is not a sales tactic. Prescription-only medicines cannot be advertised to the public the way consumer products can, and showing you a specific medicine and price before a clinician has reviewed your case would be promoting a prescription drug to someone who has not been assessed for it.

It is also just not useful. Until a physician knows your history, any price you see is for a medicine that may not be the one you should be on.

So the order is: assessment first, medical review, then your specific options and costs.

What the price covers

The figure you see after approval is for the medication itself, dispensed by the licensed partner pharmacy, including:

• The medicine at your prescribed dose.
• Free nationwide delivery in plain, unbranded packaging.
• Your physician’s review and prescription.
• Ongoing access to your care team for dosing questions.

The assessment itself is free, and there is no separate consultation fee bolted on at checkout.

No subscription lock-in

Every order is a one-time purchase. There is no auto-renewal, no recurring charge that continues until you find the cancel button, and no minimum term. When you need more, you reorder.

We are stating this plainly because auto-renewal that patients did not realise they had agreed to is one of the most common complaints in this sector.

Why compounded and branded differ so much in price

Branded products carry manufacturer pricing; compounded preparations are made by a licensed pharmacy against individual prescriptions. That structural difference — not a quality difference — is where the gap comes from. Full explanation in branded pens vs. compounded vials.

On insurance

The short version for the Philippines: do not assume coverage. We go into what to realistically expect in will insurance cover this.

Nothing is charged before approval

The single most important line here: you are never charged for medication that a physician has not approved. If treatment is not clinically appropriate for you, there is nothing to refund, because there was nothing to pay.

Take the assessment to see your own options, or read what happens between assessment and first dose.